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Reviews

***** Star Nails & Spa is rated 4.8 out of 5 stars, based on 50 reviews!

  • *****

    This was my first time here and it was a great experience. The last few places I've been to felt rushed and I didn't feel like I was getting my money's worth. They were fairly busy but my technician still took his time and did a great job! He spent a lot of time on the leg and foot massage. I'll definitely be coming back!

  • *****

    I went here (a few days ago) on a Saturday with two of my sisters. We had an appointment at 1:00 for the three of us to get mani-pedis. There seemed to be some miscommunication with what we wanted - we had asked to all sit in the pedicure station together, they said we had to wait. We waited and around 1:45 they took two of us to get pedicures, but not seated next to each other. It wasn't a big deal, I just wish they would had let us know sooner that sitting next to each other wasn't going to happen. The pedicure was very nice, my feet left so smooth and well massaged and my painted toes look great. My nails were done nicely as well. It was $35 before a tip for a normal mani/pedi. I will come back for a pedicure some time, for sure.

  • *****

    Had the best experience today! Joe did a shellac mani and pedi for me. It was excellent, he went above and beyond when he bandaged up the sore that was on my foot from days prior. Best nail service I've had in Kalamazoo! Thanks again Joe!

  • *****

    Clean and friendly salon! Great pedicure and they used sterilized tools. I'd definitely go back!

  • *****

    I've been to Star Nail several times but after my most recent experience felt compelled to write a review. I got my first gel/shellac manicure here and loved the selection and expertise of my nail tech. Now I know shellac is supposed to last a long time which Is why I chose it. About 4 days after my manicure I tore out the carpet and laid hardwood in my new house, and my nails look as good as the day they were done. That's right queens, I changed the floors in my house, heavy, dirty manual labor with a freshly done mani because bitches get shit done. So does StarNails!

  • *****

    Today was my first time at star nails. I had joe do my pedicure and he was very nice. I also got a acrylic set from Kim. I was there for a total of 2 hours getting my services done. The place seemed to be clean..give it a 4 star since I wish that the manicure area was wiped down before I had joined my manicurist. I have my cosmetology license and know that they are suppose to wash their hands and yours before any service so that always throws me off. Will be going back though because the atmosphere was very friendly and inviting and it seemed that most of the customers were regulars.

  • *****

    Their shellacs last a really long time which is great. I really like the staff as well!

  • *****

    Wendy did an amazing job on my nails, thank you!

  • *****

    My manicure finally chipped yesterday. It's been three weeks, and my nails looked great up until yesterday! I have to remove the polish soon because my nails have grown out and it's starting to look funny. But seriously, I've never ever had a gel manicure last this long. Highly recommend... You'll get your money's worth!

  • *****

    Staff is friendly and does a great job! They are busy because they do an awesome job plan wisely during peak times but they always try to accommodate their clients.

  • *****

    I just visited Star Nails for the first time after going to another salon for a few years, and I recommend it. There are a few cons, but I'll do the pros first.

    The salon is new and is clean and bright and spacious. There are two water features and a fish tank in the middle. The chairs are "leather" and comfortable. There are tons of colors for regular and shellac polish. My mom and I were walk-ins and got seated right away (2:30 on a Tuesday afternoon). I had a gel manicure which was done quickly and nicely. I'm happy with the quality, and my manicurist didn't rush the process. Another pro is no TVs, just relaxing soft rock. The price is also reasonable and is about what I've paid before for a gel mani.

    The only con I can think of is that my lady was not chatty or friendly at all. No "hello, how are you?" She was all business and made no small talk or eye contact. The lotion/hand massage at the end was also half hearted because she had her iPhone on her lap and was texting. I don't usually like making small talk most times, but my tech skipped the basic pleasantries. I could hear other nail techs chatting with their clients, so maybe I just a shy person.

    Overall I recommend this place. I took off one star for lack of friendliness, butI will return in the future for sure.

  • *****

    Awesome time, first time here and they were awesome. Treated us very well offered us water and treated my granddaughter very sweet.

  • *****

    My sister & I went there for the very first time & had excellent service. We both had deluxe pedicures. Definitely will be going back!

  • *****

    Okay Fellow Yelpers, I think we may have finally found my new favorite nail place.

    I've had terrible luck finding a great nail spa since moving to Michigan and I've been searching high and low for a place I can go to where they won't make me bleed - by cutting too low on my cuticles, cry - by drilling down to my nail bed, or angry - by charging me an extra $2.00 to trim my acrylics.

    So far Star Nails has done none of these things.

    A very relaxing nail spa with two separate areas, one for hands, one for feet, and a huge, well-organized polish selection and very friendly nail techs. If you're like me and getting your nails done is a relaxing experience for you, you'll appreciate that they don't have televisions blaring violent action movies or tacky daytime talk shows.

    I had a regular acrylic fill and my mom had a pedicure, both were done promptly and very well. I definitely recommend checking Star out for your nail needs.

  • *****

    First time here, great experience! Very clean and my nails look great, will definitely come back. Tina #2 (she calls herself that) was awesome and made the experience fun and relaxing!

  • *****

    Amazing pedicure experience. They stayed open late to accommodate my schedule! My nail tech went and found the perfect color once I described what I wanted. Extremely clean. Friendly staff that let me have a conversation with my friend. The owner even came and checked on us.

  • *****

    I really enjoyed my time in this salon. It is very clean, spacious, and calming. The staff were super friendly and accommodating. I paid for a delux pedi and the massage was nice and long with various scrubs, soaps, and lotions. I'm very happy with the outcome and service and will be returning.

  • *****

    Nice job with my nails! Very friendly staff that spoke English very clearly. I will definitely return to get my nails done here again.

  • *****

    Michelle is officially my go-to nail technician. Finally I have found someone in Kalamazoo that will do a decent job! I am satisfied, especially after the terrible experiences I have had elsewhere. Prices were very fair and I felt well taken care of.

  • *****

    Amazing job done on my nails by Steve!!! I asked for a unique shape and he did it perfectly!! My mom got a pedi and said it was very sterile clean and relaxing. The people are very friendly!!!!! I'd recommend to anyone.

  • *****

    Nice clean ail spa. Made an apt for four pedicures with just over an hour notice. No wait time. Steve(owner) was very friendly and attentive. Wonderful massage with my pedicure. Will visit again when we are in town. I highly recommend !

  • *****

    Fast walk in service, tons of shellac/gel colors, clean (the employees use hand sanitizer between every customer, I was impressed!). Wonderful separate pedicure room with new, clean massage chairs. Waterfalls and fish tank add a nice touch (still a walk in service salon though, not intended for bridal parties, etc.). Steve is the owner and he did an amazing job... I always request very short gel nails that are rounded-square (you could say I'm picky...). He nailed it on the first try! He was fast without making me feel rushed, cut no corners but finished in a flash. This place has only been around about two years, and they were constantly busy with return/regular customers, whom the employees knew by name. I will always go back to Star, highly recommended!

  • *****

    I come here every two weeks for a shellac and once a month for a pedicure and you couldn't pay me to go anywhere else. My sister and I made rounds trying every nail place in Kalamazoo and no one does a better job than Star. Everyone is so sweet and I'm proud to be one of their regulars. Thanks for helping me feel fabulous

  • *****

    Friendliness , cleanliness and professionalism !! This is Hands down my favorite nail salon !! Very caring and truly hardworking employees ! Steve and Co. are the BEST ! Genuinely warm and welcoming . The spa place to be

  • *****

    The owner was very nice to me and did an awesome jobs on my nails...ill go back for sure!!

  • *****

    I give Star Nails & Spa 5 plus stars!!! They are amazing and the decor in the salon is awesome and soothing. They are very professional and clean! I love Wendy and Steve and the rest of the staff!

  • *****

    Best pedicure I've ever had anywhere. Will return anytime I'm in the area.

  • *****

    Best nail place in the area for sure. Just moved to Michigan from California and this place is top notch. Go see Steve for a pedicure and Wendy for gel nails.

  • *****

    By far my favorite nail salon/spa in the Kalamazoo/Portage area!! Very inviting, clean, and they have always done an amazing job on my nails! It's a bit of a drive as I live in Three Rivers but I will not go anywhere else now. I highly recommend Star Nail Spa.

  • *****

    Best pedicure & manicure ever! Very relaxing & employees are very attentive! I will definitely be returning for all of my nail needs!

  • *****

    This is hands-down, the best nail spa I've visited. The staff is very professional and friendly! I am a cosmetologist and I used to do nails and hair in the past (now just hair) so my standard of a quality pedicure is pretty high.They engage in conversation with you and everyone gets along with each other. You can tell the staff genuinely enjoy what they do and they work together as a team. The atmosphere is beautiful and very welcoming. The stations are all new and updated. The owner himself always comes over and says hello and makes sure you're comfortable. Every pedicure I've had is always very relaxing and the massage is fabulous! They don't rush any part of the service! They take their time with you. My toes always look beautiful and my feet and legs feel wonderful thanks to my friends at Star Nails!!

  • *****

    Wendy and Steve are the best in Kalamazoo and Portage! Their staff is very hard working and fast! I go out of my way to visit them.  They are not a hidden secret anymore so make an appointment but be prepared you might have to wait if it's a Friday. If you go in the Beginning of the week they usually can get you in within 5 minutes.

    My 16 year old had acrylics put on in the past at another place and they fell off within a week(she has horrible nails) this spring Wendy put a new set on her and they lasted until her nails grew out. Love it!

    They are busy but it because they are so good! Worth the wait.

  • *****

    Visiting KZoo regularly from Chicagoland. Wanted to find a spot for a no-chip and pedicure while I'm in town. I selected Star Nails based on their Yelp reviews. I was not disappointed!

    I was welcomed warmly and immediately knew it would be a good experience. I was offered  beverage on multiple occasions by a few of the employees.

    They were a little busy and I got to soak my feet for a while as I waited for my pedicure. Duc was did amazing. Paying lots of attention to my cuticles and gave an amazing foot and leg massage. My toes never looked better and I left the pedicure chair very relaxed.

    I had the pleasure of having Le give me my manicure. She did a wonderful job also taking her time and paying attention to detail. She was friendly and chatty.

    The service was not rushed and if you're looking for a quick trip, this might not be your spot. The employees take their time to make sure you are satisfied with the end result and have a top level experience.

    I'll be back this weekend for sure!

  • *****

    Exceptionally clean, modern and relaxing. Steve and his staff truly put the "spa" into the experience.  If you want quality products, service AND great nails this is the place!

  • *****

    Extremelyy friendly staff.   Very clean.  Wonderful pedicure.   Beautiful manicure. I will definitely go back when I am in town again.   Thankful for previous Yelp recommendations.

  • *****

    Friendly, clean, great service.   Best pedicure I have had in a long time.  Steve and his staff are great.

  • *****

    I was looking for a place close to home to have my nails done and found this great place on yelp.  All the reviews that I read were great so I thought why not.
    The owner Steve greeted me immediately as I walked in and did a fantastic job with my mani/pedi. We had a great conversation about family and his business. They were pretty steady busy and his staff was very friendly.  While I was there, I watched Steve greet each customer as they walked in and he attended to each one to make sure they were getting the treatment they asked for.
    This is my new favorite place to have my nails done!

  • *****

    Steve does the best nails! This is a great salon with friendly technicians and excellent customer service. The people at this salon work hard to service their patrons as efficiently as humanly possible and I appreciate the thoughtfulness. Definitely going to be a repeating customer.

  • *****

    GREAT nail salon. Excellent customer service. Friendly, engaging, hardworking employees. Last week, I had a shellac pedicure done and within three days both of my big toe nails were chipped. I returned to the salon and they repainted all my toes, no charge! Highly recommend.

  • *****

    My new favorite nail salon! I saw all the great reviews on Yelp, so I had to try. They have so many shellac colors to chose from, it's hard to pick. They offer something to drink as soon as you sit down. The massage during the pedicure is wonderful. My shellac manicure lasted a long time. And the salon is very clean. You can make an appointment if you want or walk in. Give them a try you won't be disappointed.

  • *****

    I was looking for a new salon because my old one was not doing well. So I looked on yelp and found this salon.  It is every bit as nice as the others have said.  They are very efficient, listen to what you want, offer you a drink, and apologize if you have to wait any time at all.   I had a pedi and new white tip nails put on, and old gel taken off.   The pedi was $25  and the takeoff and put new on was only $35.  These are comparable prices any where in the Kalamazoo area.  The atmosphere is so much better, and the techs work very hard to please and get things done in a timely manner. Ni highly recommend this salon.  I've been to the others, this one is best.

  • *****

    Excellent service, manicure and environment.  Go here for a great experience!

  • *****

    This is my #1 favorite nail place in Kalamazoo. It is always so clean and the owners are amazing.  They go out of their way to make sure the service is A+.  Do yourself a favor and check this place out. You will definitely return again and again.  Star is SO MUCH BETTER than the competition (namely, Escape, where all you'll get is poor service and attitude). Best mani/pedi around!

  • *****

    I was VERY pleased with the service I received here.  I called to schedule an appt to have my gel nails removed and new ones put on for a holiday party I was going to.
    Some places will try and up-sell you the whole time you are there and Star nails in not one of those places.
    In fact, Cathy was very helpful and conversed with me throughout my time there about  how the nail polish I had on worked to apply (I had done them on my own at home).  Never once did she talk down to me because I had done my own.  
    I was also impressed with the fact that Cathy apologized to me once because she and her co-workers were speaking in their native tongue.  She then proceeded to tell me what they were saying.
    Very clean and welcoming atmosphere, will definitely go back!

  • *****

    I got a full set, I had a picture of the design that I wanted and they turned out beautiful! Very satisfied!

  • *****

    I LOVE this place. My daughter was attending a birthday party that was supposed to be at the beach. Rain changed that, so I suggested this place to my friend. They were able to accommodate all 6 girls on short notice and still had other customers coming in and out. The prices are low, and they do an outstanding job every time. I also like how calm it is, and love the workers. :)

  • *****

    Family owned. Wow, they did an amazing job on my pedicure!! It was only $25 for a wonderful pedicure. And the environment is relaxing, amazing massage chairs, clean and very modern. Not to mention there are very attractive people working here and genuinely friendly to their clients. Come check them out!!! I will be back at this place!!! :)

  • *****

    Beautiful salon! Prices are GREAT, and the service is outstanding. I got an eyebrow wax and not only was it the best I have ever gotten, it only cost $8.00! I will definitely return to this salon, and will probably get a manicure too.

  • *****

    I have been looking for a good nail place for a while now in Kalamazoo/Portage area and had been disappointed with the lack of attention to detail and/or the cleanliness of the places I would go.

    Star is fabulous from walking into the the clean and tasteful space to the level of absolute, genuine service!  No timers used at this place!  Some of the other places I had tried use timers to make sure they are not spending to much time with a customer!  Star takes their time and provides wonderful service and good quality work.  I never felt rushed and was so relaxed by the perfect pedi.  

    From the outside (they are located in a strip mall) it appears to be one of the assembly line style places - don't be fooled, give them a try!

  • *****

    They are the friendlist family nail salon around.  A husband and wife team own the salon and they will go out of their way to give you good services.  Some times I have to show up 15 minutes before close due to my work schedule and they never seem to mind.  The salon is very clean and comfotable.  I always feel completely relaxed there.  It's well worth the visit!